Help Please

[kazuma]

hey i just purchased the roxio hd pro anddid everythin as followed installed the cd before pluggin in followed the guide on how to install restarted and when i plug it in the roxio doesnt read anythin like i didnt install any drivers at all but i did install the cd i dont understand im a newbie at computers so if someone can please help thank u

[zodiacsoulmate]

what system? USB plugged? any light on the capture card? choose the right video option in the software?

 

if you have done everything,

check your moniter setting. right click on desktop->screen resolution, check if your roxio game capture pro has video feed in （if you are using duplicate moniter set up)

chang USB port may help

[Jim_Hardin]

Without you spelling out the specifics of what isn't working or prviding a screen cap or two (info HERE), no one can begin to guess

 

Also need to know your setup from start to finish as well as your PC Specs, like I have in my sig block below (click Win-Pause for most of that)