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Roxio Hd Preview Screen Purple Or No Response.



Okay this is thhe third time I posted this on here and still never got it fixed. It has a Dark Preview Screen. Records just fine and everything is updated (Drivers, Software, etc.) I'm using Windows 8 and I have a Toshiba Satellite C875 running an Intel Core i3-3110M CPU @ 2.40 GHz also with 4 GB RAM. 64 bit Operating System as well. Is it maybe because my default programs are set to different things? Instead of WMP its iTunes.



1. If I change quality to 480p the preview screen works fine

2. Once in a while if I uninstall then reinstall it comes up for one time and when i open it back up, its doing the purple screen

3. I'm using Xbox 360


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