Creator 2012 Pro Icon

[dogbone]

Well ,finally after reading the great advice available in this forum I got to re-install 2012 after a hard crash. O.S. is Win7 Pro 64 totally up to date. Have 2 Tb of storage and 16 Gb Ram with AMD 8 Core running 3.1 GHz and Radeon 6800 GPU. That's enough machine for video and photo capture and editing. And even though I have Photoshop and VideoStudio installed, I like 2012 Pro.

At first I couldn't get the program past the initial setup screen and then after reading and taking advice after three attempts it installed smoothly. Now the only problem is with the desktop Icon which is lost in space somewhere. I had it before the crash but it is no where to be found now. It's still on my backup compute so I tried to search the install and program files for a missing file for it but no luck. In addition when I start the program the old fashioned way by double clicking the exe. file I get a bare bones, one function at a time, plain text interface instead of the sleak and cool full funtion gaphical UI that is a pleasure to work with. I tried uninstalling and reinstalling but still no icon. Oh and both times while the system was stripped down to just what's needed to boot up with no internet or Firewall or AV etc. etc.

 

So I'm asking for help in finding that pesky but quite usefull litte guy that we all take for granted but try to work productively without them. Might as well dig out my DOS manual (yeah still got it) and relearn all the command syntaxs'. OMG what a nightmare

 

Any input will be graciously accepted and put to good use.

Thanks..db

[cdanteek]

If the Roxio Creator Pro startup icon doesn't get installed on your desktop the reinstall or repair seems flawed to me!

 

To make a desk top icon right click the desktop and choose 'New Shortcut' and follow the directions.

 

But does it work?

[dogbone]

Hey thanks for the reply.

Yes the program and all content seem to work though I have as yet to open BOT. As you know with the full, original shortcut with all the bells and whistles there is a button to take ya to all functions. I can create a shortcut and then change the image (icon) to my liking but that's only a patch and I'm bunged out about not having it right. Call me stubborn so I gues I'll try to run a repair since the program itself seems sound. I guess I'm kinda a perfectionist especially when it comes to software bundles that should be kinda complete. Such is life. db

[cdanteek]

Try, "C:\Program Files (x86)\Roxio 2012\Roxio Central\RoxioCentralFx.exe"

[dogbone]

Well I'll certainly try that. Ooonly thing is I misspoke when I said perfectionist what I really meant to say was masochist. I ran a repair from the original install disk after cleaning everything up again and still no shortcut. So decided to copy all the files from the factory disk to my hard drive and I placed them on the desktop for easy access then did another clean up and rebooted happily thinking that ' I got ya now sucka' but after locating the MSI install file I got messages that there ain't enough disk space for the install. Two Terabytes and not enough!?. I know most of todays programs are resource hogs but gee whiz. So thought about it for a moment and it dawned on me that the last time I eliminated needless programs or startup items I inadvertantly also disabled all, read that capital, all services, that the system needs to function. So I went back into the system and spent the next hour re-abling a good couple of hundred services which all had to be done one at a time, you know the drill. The bright side is that m'soft tells you what each one is for and rates them as recommended or don't mess with it. Kinda worth the effort. Needless to say I think I'll call it a night before I do something really dumb (haha) and get back to it after a nights rest. So thanks again and I'll let you know how this all turns out. BTW I wasn't joking around with the DOS reference as in my travels after not being able to completely uninstall BOT ( there's always two files that are quote unquote in use by another program so close them and try again but for the life of me I don't see any other program that uses them, so I went into safe mode with command prompt and explored the windows system 32 directory and found 35 directories that were created today but I'm not about to mess with that this hour. Also it's surprising how many additional Roxio files you'll find when you exploere windows in safe mode. I didn't count them but I seem to recall it was somehere around 80. I have two different dedicated uninstall apps on my main machine and both of them missed all those files. Go figure. I'll be back... db

[grandpabruce]

 

[snip]

 

I know most of todays programs are resource hogs but gee whiz. So thought about it for a moment and it dawned on me that the last time I eliminated needless programs or startup items I inadvertantly also disabled all, read that capital, all services, that the system needs to function. So I went back into the system and spent the next hour re-abling a good couple of hundred services which all had to be done one at a time, you know the drill. back

 

I don't know that drill, but you might have more problems than you can shake at stick at (outside of you lack of knowledge of using paragraphs).

[cdanteek]

Well I'll certainly try that. Ooonly thing I misspoke when I said perfectionist what I really meant to say was masochist.

 

Just do what I told you to do and you will have what you want!

 

[dogbone]

Sorry about the ramble.

When I start typing I lose track of both time and literary etiquette.

As far as problems go, everything else on the system is 100% with no problems installing other programs. I did however notice a scratch on the install disc which I attempted to polish out (using a cleanig kit for that purpose) but it won't go away.

It could be that simple, but not being able to get a replacement I'll just follow your advice.

Once again, thanks for everthing. db

[dogbone]

Follow up that may aid others with install problems.

After following the great advice I received I went to locate the file C:\Program Files (x86)\Roxio Central\Roxio Central Fx.exe and found no such file. So I opened the Roxio folder and found that there were only two files in the folder.

 

Obviously Roxio Central failed to install and that is one of the most needed files to run Creator.

 

If you have followed this thread at all you may recall a mention of a small scratch/blemish I found on the install disk and I seriously think that it has rendered the disk useless.

 

I'm only mentioning this to advise others that if they buy another Roxio (now Corel) product on disc to examine the disc pronto and anything suspect sould be reported to Cust Support for a replacement disc. Or, as an alternative, purchase the download version and spend the extra dollars on a support disc or if offered download insurance, though a disc would be better.

 

As of now I am considering this case as closed and use the program on my backup computer ( I thank my lucky stars that I placed a copy of the program on it along with Easy VHS to DVD ) at least it will give me access to the program but as I think I mentioned before the machine is a tenth as strong as my main.

 

So thanks for all the help and may all your computing days be happy ones....db

[sknis]

Did you try copying the DVD to your computer and installing or running a repair from there?