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sojo1991

Dvd Not Burning?

Question

Hi,

 

My office has recently purchased a LaCie BluRay/DVD player/burner and with it came Toast11.

We are trying to burn a regular DVD on Toast 11 but it crashes whenever we attempt to do so.

 

It allows us to set up, choose all settings etc, but when it comes to actually burning it fails.

 

We click the 'burn' button, and a new window opens with a progress bar. At the bottom of this it says 'complete' - and the progress bar doesn't move.

Shortly after, the window saying toast has unexpectedly quit pops up and we try again.

 

The computer then registers that we have inserted a blank DVD.

 

Are we doing something wrong? It seems like the computer itself (brand spankig new iMac) is speaking to the LaCie very well, but the communication falters with toast.

Any help or advice would be greatly appreciated.

 

Cheers,

Sophy.

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I'm presuming you are burning a Data disc, is that correct? Or is a regular DVD a video DVD?

 

Have you updated to Toast 11.1 (1072)? Have you checked the LaCie support site to see if a firmware update is available for that drive?

 

What you're experiencing is very uncommon and I don't know what is the cause. Try choosing Save as Disc Image (from the File menu) instead of clicking the burn button. Does that complete? If it does try burning the resulting .toast file to disc using the Image File setting in the Copy window. Does that work?

 

If this is connected via USB 2 try connecting to a different USB port on the Mac. Connect directly to the Mac and not to a USB hub.

 

Let me know what you discover.

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