Jump to content
  • Who's Online   0 Members, 0 Anonymous, 9 Guests (See full list)

    There are no registered users currently online

  • 0
mikeandcasey

Easy Vhs To Dvd Problems And There Support Is The Worst I Have Ever Had To Deal With

Question

Okay I have seen a lot of problems with this error on the internet and cannot seem to find a resolution for it. I had a older version of Easy VHS to Dvd and it worked great for awhile. Then my wife got her new computer and it is windows 7 64bit. It still records fine but when trying to trim the video it does not stay there after you hit stop. it just puts the video in the designated folder. So if i try to import it, it crashes every time. So i contact customer service to get a answer because it was after the 14 day period. The lady tells me you need to upgrade and that should fix it. So i upgraded to the newest version and nope it did not fix the issue. So with this new version I send in for my technical support code and I get a emai that states that it should be arriving shortly. So i can customer service again and they tell me it could take 24 hours to get the code. I just paid for this software and cannot get any support right now? COME ON! I get the emai the next day and submit the report. Well it taked another 24 hours for them to get back with me and what they told me did not work. I sent them a email back and have not heard from them in over 24 hours now. Why cannot you just talk to someone on the phone? This is clearly the worst customer service and tech support that i have ever seen on anything that i have purchased.

 

And of course i am not home right now to give you the version that i am running but i know it is the latest.

 

So here is my error message:

An unknown error has occurred, The application will shut down now.

Exception:Exception has been thrown by the target of an invocation.

 

 

Thanks for any help i can get

Share this post


Link to post
Share on other sites

5 answers to this question

Recommended Posts

  • 0

Okay I have seen a lot of problems with this error on the internet and cannot seem to find a resolution for it. I had a older version of Easy VHS to Dvd and it worked great for awhile. Then my wife got her new computer and it is windows 7 64bit. It still records fine but when trying to trim the video it does not stay there after you hit stop. it just puts the video in the designated folder. So if i try to import it, it crashes every time. So i contact customer service to get a answer because it was after the 14 day period. The lady tells me you need to upgrade and that should fix it. So i upgraded to the newest version and nope it did not fix the issue. So with this new version I send in for my technical support code and I get a emai that states that it should be arriving shortly. So i can customer service again and they tell me it could take 24 hours to get the code. I just paid for this software and cannot get any support right now? COME ON! I get the emai the next day and submit the report. Well it taked another 24 hours for them to get back with me and what they told me did not work. I sent them a email back and have not heard from them in over 24 hours now. Why cannot you just talk to someone on the phone? This is clearly the worst customer service and tech support that i have ever seen on anything that i have purchased.

 

And of course i am not home right now to give you the version that i am running but i know it is the latest.

 

So here is my error message:

An unknown error has occurred, The application will shut down now.

Exception:Exception has been thrown by the target of an invocation.

 

 

Thanks for any help i can get

 

Newest version is Easy VHS to DVD 3 Plus.

 

What PC is it installed on?

 

What are the PC specs.

 

Are there any other Roxio software installed on that PC?

Share this post


Link to post
Share on other sites
  • 0

I have a HP Pavilion Model p7-1003w, It is Windows 7 home Premium, 64bit, AMD Athlon II X4 650 Processor 3.20ghz, 8GB Ram, ATI Radeon HD 4200, I am using Roxio Easy VHS to DVD (build 201B23A ENU) and there is no other Roxio software on here

Share this post


Link to post
Share on other sites
  • 0

I have a HP Pavilion Model p7-1003w, It is Windows 7 home Premium, 64bit, AMD Athlon™ II X4 650 Processor 3.20ghz, 8GB Ram, ATI Radeon HD 4200, I am using Roxio Easy VHS to DVD (build 201B23A ENU) and there is no other Roxio software on here

 

Have a read through this post.

 

http://forums.support.roxio.com/topic/85113-when-are-edits-executed/#entry428088

Share this post


Link to post
Share on other sites
  • 0

I have read thru about everything that i can find and i cannot come up with a solution. It seems that this question has beed asked often and nobody seems to reply if they got it fixed. Very frustrating!

Share this post


Link to post
Share on other sites
  • 0

That MAY be an issue with ,net framework. Go to Microsoft and re install the latest version, Try here.

Edited by sknis

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×