I have had the software for 2 weeks; having upgraded as suggested from 2012pro as my 2 year old Sony HDD camera would no longer talk to the 2012 software?????
Anyway I have just received the new uptodate USB connector from the states (yes ive downloaded the driver)- and the whole lot togther now crashes. despite different combinations of reinstalls etc.etc.
Im fed up of navigating through self help, customer unhelp and the no help without paying scenarios so have applied to day for a full refund.
Running w7 as W8 should be described as a health hazard. and am throuroughly fed up. to put it mildly.
If anyone has a cure that doesnt involve reinstalling it all or calling the £££££££ helpdesk Id be grateful. Or maybe i should buy Pinnacle instead.
I have had the software for 2 weeks; having upgraded as suggested from 2012pro as my 2 year old Sony HDD camera would no longer talk to the 2012 software?????
Anyway I have just received the new uptodate USB connector from the states (yes ive downloaded the driver)- and the whole lot togther now crashes. despite different combinations of reinstalls etc.etc.
Im fed up of navigating through self help, customer unhelp and the no help without paying scenarios so have applied to day for a full refund.
Running w7 as W8 should be described as a health hazard. and am throuroughly fed up. to put it mildly.
If anyone has a cure that doesnt involve reinstalling it all or calling the £££££££ helpdesk Id be grateful. Or maybe i should buy Pinnacle instead.
Yours in close to apoplexy
Nick
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