Roxio Game Cap Hd - Not Displaying On Tv Or Laptop "no Signal"

[JordanMUFC1394 0]

I have been using my Roxio Game Cap pro on my Xbox 360 since Mid November 2012, nearly 8 months, and all has been good, until today. The Roxio has decided it won't give an output to the TV or the Software which is provided with the device. The software has the words "No Signal" like so. I have tried everything suggested on these forums, including Replacing the HDMI leads, 4 leads tested, all with the same failing outcome, and setting the roxio to automatic as suggested in here - ​http://forums.support.roxio.com/topic/88332-red-no-signal-issue/?do=findComment&comment=443915

 

Now if anyone could help that would be grand

RGC_Log_6282013_0.txt

[Jim_Hardin 417]

Frankly I am delighted you got it running on that PC It is below spec and I am surprised you were happy with it

 

Of course that is not the problem here!

 

Two things you need to do:

 

One - a proper repair

 

Two - test with a

completely different source!

 

For the first, do it this way:

 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

Unplug your RGC Device and put it aside until you are completely finished.

 

Now insert your Roxio Disc.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where

Repair

is offered, choose that!

 

When the Repair competes, turn your AV & Firewall back on and reboot.

 

For the second, use a DVD or BD Player, anything that has HDMI or even Component Output but it can't be your Xbox!

 

Actually a 3^rd step would be to let a friend install it on their PC and see if it works... (trying to confirm or eliminate the RGC Device from the error)

[JordanMUFC1394 0]

Thanks I'll try that and see how I get on

[JordanMUFC1394 0]

Tried that, and it didn't work Any other suggestions

[Jim_Hardin 417]

WHAT didn't work?

[JordanMUFC1394 0]

All of the suggestions you made

[Jim_Hardin 417]

Sorry, that is all I got

[JordanMUFC1394 0]

I got amazon to send me a new one free of charge, even though it's 8 months old, so now I'll know if it's the roxio

[Jim_Hardin 417]

OK!

[JordanMUFC1394 0]

The one from amazon doesn't work either Any suggestions lads would definetly make me alot happier, really am losing the plot, now I have 2 Roxio Game Cap Hd's but neither will work

 

Definetly not the equipment as a brand new one straight out the box didn't work either. Really am lost with this one

[Jim_Hardin 417]

Most assuredly IS the equipment or setup you are running, unless you really believe you got 2 bad devices in a row!

 

I'm on my phone now so I can't really type out all the things you need to do...

 

I'll try later.

[JordanMUFC1394 0]

I've just done a full system restore back to factory settings, as the disk drive stopped working And the software for the Roxio has gotten stuck at "Installing Microsoft .Net V4.0"

[Jim_Hardin 417]

Sorry to hear that!

 

Let us know when you get back to normal...

[JordanMUFC1394 0]

It gets bad to worse lol now my TV won't show a picture of the xbox on it's own, even though the cables are fine. Maybe I should just leave technology alone

[JordanMUFC1394 0]

Right problem solved, Buy a new xbox. The HDMI port on the xbox is not receiving the "handshake" from the HDMI cord, a very common problem with newer consoles

[Jim_Hardin 417]

My head would have exploded by now!

[d_deweywright 118]

Yeah, but if it's a "common" problem, we have an awareness of it, and can push the testing with another HDMI device to verify the Game Cap unit.

Edited July 2, 2013 by d_deweywright
clarity

[Jim_Hardin 417]

Which we usually do, Post#2, and yet few users ever do it...

[d_deweywright 118]

Yes, but now we might want to specifically have them test the HDMI port. None of my DVD players have HDMI, only Component outputs. I guess I can get an HDMI signal from my video card on my PC...

[Jim_Hardin 417]

Right, most Laps will have mini HDMI output, requiring an adapter cable, but it is difficult to use the same Source as the Capture device too...

 

I did it with my desktop but had 2 Monitors.

[JordanMUFC1394 0]

 

This video helped me fix the problem trust me I have it working fine now