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Expired Security Certificate


Faustina
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I tried to sign in to my photoshow premium account today and am getting message that the site security certificate has expired. Time and date are correct so it is not an internal issue. Anyone else having a problem? Thanks

 

Everyone is. Read the thread below yours.

 

It has been reported to Roxio/Corel.

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I tried to sign in to my photoshow premium account today and am getting message that the site security certificate has expired. Time and date are correct so it is not an internal issue. Anyone else having a problem? Thanks

YES! THEIR SECURITY CERTIFICATE IS INVALID....IT EXPIRED ON JUNE 28. I called customer service today, June 30, regarding this issue...they gave me a phone # to call stating it was their technical support for Photoshow....the phone # turned out to be to Cleverbridge, which is the service I purchased from and they DO NOT handle any technical support issues. I am/was currently working on a show with over 100 pictures for a presentation and unless they fix this immediately, I have lost it. At this stage the only thing I can do is view my shows at their status on June 28. You cannot create a DVD, upload or download anything to this site. Cleverbridge is sending them a refund request with the reason being they have an invalid expired security certificate and stating that I would like to keep it if they will update their security certificate. They are also including my phone number. After my experience with customer service my expectations of their fixing this is slim.
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I'm pretty sure that someone is working on this but who knows when it will be fixed. :wacko: You can still get to PhotoShow using the Browser log in. At this point you can't log in via the desktop version of PhotoShow.

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