Program Has Stopped Working

[fullup3]

I have used the vhs to dvd 3 plus for a month or so wtih good results. All of a sudden, it stopped working (crashed) and I have not been able to get it to work ever since. I have tried the repair function, as well as completely uninstall and reinstall a couple of times.

 

I am using windows 7 with 4gb of ram and 264gig of free HD space.

 

Here are the error details provided in the little pop up screen:

 

Description:

 

Stopped working

 

Problem signature:

 

Problem Event Name: CLR20r3

 

Problem Signature 01: easyvhs2dvd.exe

 

Problem Signature 02: 3.0.1.18

 

Problem Signature 03: 500ec456

 

Problem Signature 04: System.Configuration

 

Problem Signature 05: 2.0.0.0

 

Problem Signature 06: 4a275e0d

 

Problem Signature 07: 1a8

 

Problem Signature 08: 4d

 

Problem Signature 09: IOIBMURHYNRXKW0ZXKYRVFN0BOYYUFOW

 

OS Version: 6.1.7600.2.0.0.768.3

 

Locale ID: 1033

 

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[sknis]

Try increasing the size of the font for the pop up screen. My eyes have test good but I'm still having an issues reading the small print.

Never mind, I did it !

[Jim_Hardin]

Let's try another way:

 

Unplug your Capture USB Device and put it aside until you are completely finished.

 

Download and install the

Revo

Uninstaller. Then run it in

Moderate Mode

to remove any traces of Roxio.

 

Then turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

Now insert your Roxio Disc.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When the Install competes, turn your AV & Firewall back on and reboot.

 

What happens now?