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Program Has Stopped Working



I have used the vhs to dvd 3 plus for a month or so wtih good results. All of a sudden, it stopped working (crashed) and I have not been able to get it to work ever since. I have tried the repair function, as well as completely uninstall and reinstall a couple of times.


I am using windows 7 with 4gb of ram and 264gig of free HD space.


Here are the error details provided in the little pop up screen:




Stopped working


Problem signature:


Problem Event Name: CLR20r3


Problem Signature 01: easyvhs2dvd.exe


Problem Signature 02:


Problem Signature 03: 500ec456


Problem Signature 04: System.Configuration


Problem Signature 05:


Problem Signature 06: 4a275e0d


Problem Signature 07: 1a8


Problem Signature 08: 4d




OS Version: 6.1.7600.


Locale ID: 1033


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2 answers to this question

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Let's try another way:


Unplug your Capture USB Device and put it aside until you are completely finished.


Download and install the
Uninstaller. Then run it in
Moderate Mode
to remove any traces of Roxio.


Then turn off your Anti Virus, Firewalls, Registry Cleaners, etc.


Now insert your Roxio Disc.


Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)


When the Install competes, turn your AV & Firewall back on and reboot.


What happens now?

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