Jump to content
  • Who's Online   0 Members, 0 Anonymous, 12 Guests (See full list)

    • There are no registered users currently online
  • 0

New Product Will Not Run - Freezes And Will Not Respond


AJJMH
 Share

Question

Hello,

Newby here. Want to transfer video from video camera to computer to do some editing and dvd making. I bought Roxio Easy VHS to DVD 3 Plus and installed it. Everything seemed to go well. I open it and it froze. Would not respond at all. Waited hours and still froze. I did a repair install and now it opens but freezes when I try to locate file to import. I have tried everything I can think of.

 

I have a new Win 7 64bit system. IS this the problem and how can I fix it? Thanks, AJJMH

Link to comment
Share on other sites

6 answers to this question

Recommended Posts

  • 0

Ok, here goes with answers. I have a Samsung Digital Camera Model SCD103. I think it the camera was plugged in while I installed. Antivirus was left on.

 

Sorry Jim, I do not see a Win-Pause. I am also not sure how to locate the drivers - nothing new comes up at the bottom when I plug it in. Not sure if you can get the info from this attachment.

 

I have a Win 7 64 bit made by Cyberpower. Intel Core i5 CPU 650 @ 3.20GHz 3.19 GHz, 4.0 GB. Also the system shows that the Windows experience index is 5.9 with Processor: 6.9, RAM 5.9, Graphics: 6.0, Gaming Graphics: 6.9 and Primary hard disk 5.0. Graphics card is NVIDIA GeForce GTS250. When I go under device manager the only driver I see is the TSST corp CDDVDW SH-S223C ATA Device.

 

Let me know if I need to provide anything else.

 

ALSO, I tried to uninstall to do it again without device plugged and with antivirus off but it came up saying a file was missing so uninstall was not completed.

DxDiag.txt

Link to comment
Share on other sites

  • 0

Ok, here goes with answers. I have a Samsung Digital Camera Model SCD103. I think it the camera was plugged in while I installed. Antivirus was left on.

 

Sorry Jim, I do not see a Win-Pause. I am also not sure how to locate the drivers - nothing new comes up at the bottom when I plug it in. Not sure if you can get the info from this attachment.

 

I have a Win 7 64 bit made by Cyberpower. Intel Core i5 CPU 650 @ 3.20GHz 3.19 GHz, 4.0 GB. Also the system shows that the Windows experience index is 5.9 with Processor: 6.9, RAM 5.9, Graphics: 6.0, Gaming Graphics: 6.9 and Primary hard disk 5.0. Graphics card is NVIDIA GeForce GTS250. When I go under device manager the only driver I see is the TSST corp CDDVDW SH-S223C ATA Device.

 

Let me know if I need to provide anything else.

 

ALSO, I tried to uninstall to do it again without device plugged and with antivirus off but it came up saying a file was missing so uninstall was not completed.

 

You have a digital camcorder not a digital camera.

 

You do not use the VHS2DVD3 device but should be using a Firewire connection to capture the video.

Edited by myguggi
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...