Roxio Game Capture Hd Pro Installation Interrupted

[JBlake]

Hi all,

 

Installing this software but it comes up with the generic installation interrupted error, and I need help identifying what exactly is going wrong in the logs. The windows account is a local admin, all settings are default, and I've tried both look for updates and don't look for updates at the beginning of the installation.

 

Any help at this point is appreciated. Thanks in advance!

RoxioLogs.zip

[Jim_Hardin]

This is extensive, but it what I suggest...

 

Unplug your RGC Device and put it aside until you are completely finished.

 

Download and install the

Revo

Uninstaller. Then run it in

Moderate Mode

to remove any traces of Roxio.

 

Create a New User Account with Administrator Privileges.

 

Turn OFF any A/V & Firewall.

 

Reboot and log on to that new account.

 

Copy your entire disc to a new folder on your HDD.

 

In that new folder, right click on Setup.exe and select Properties.

 

Under the Compatibility tab, make sure

nothing

is checked!

 

Right click Setup.exe and select Open.

 

Allow it to Check for Updates (this is for Roxio not Windows)

 

Use the Default Locations!