WillisZebo Posted July 5, 2013 Report Share Posted July 5, 2013 At the end of my installation of my roxio game cap hd pro it sais that the installation was interupted and that my computer is not modified.PLEASE help:) My pc info is here DxDiag.Roxio.txt Link to comment Share on other sites More sharing options...
Jim_Hardin Posted July 6, 2013 Report Share Posted July 6, 2013 Install Logs, HERE, might have been useful. But the "fix" might have been the same This is extensive, but it what I suggest... Unplug your RGC Device and put it aside until you are completely finished. Create a New User Account with Administrator Privileges. Turn OFF any A/V & Firewall. Reboot and log on to that new account. Copy your entire disc to a new folder on your HDD. In that new folder, right click on Setup.exe and select Properties. Under the Compatibility tab, make sure nothing is checked! Right click Setup.exe and select Open. Allow it to Check for Updates (this is for Roxio not Windows) Use the Default Locations! Link to comment Share on other sites More sharing options...
WillisZebo Posted July 7, 2013 Author Report Share Posted July 7, 2013 I tried this twice and still no luck:( I had it installed once and it was crashing alot so i thought if i unistalled it then reinstalled it, it might be the fix but now i cant even install it. I have all my antiviruses off and everything, its just not working..I appreciate you trying to help, but is there any other suggestions u might have? Link to comment Share on other sites More sharing options...
Jim_Hardin Posted July 7, 2013 Report Share Posted July 7, 2013 No, that was it! Call Roxio and spend the money (assuming you are out of the 14 day window) Link to comment Share on other sites More sharing options...
WillisZebo Posted July 8, 2013 Author Report Share Posted July 8, 2013 What money and for what? Link to comment Share on other sites More sharing options...
WillisZebo Posted July 8, 2013 Author Report Share Posted July 8, 2013 And how do i contact them? Link to comment Share on other sites More sharing options...
Jim_Hardin Posted July 8, 2013 Report Share Posted July 8, 2013 Click Support up top! They will explain the charges... Link to comment Share on other sites More sharing options...
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WillisZebo
At the end of my installation of my roxio game cap hd pro it sais that the installation was interupted and that my computer is not modified.PLEASE help:) My pc info is here DxDiag.Roxio.txt
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