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Roxio Freezes After Clicking Live Stream Button



hi to all who read this


my issue is that my roxio continues to freeze after clicking live stream. i have some pc specs i will list below.


My Desktop Specs: Gateway DX4380G-UW308 | Windows 8 | AMD A6 5400k dual core processor | AMD Radeon HD 7540D Graphics | One ( 1 ) TB Hard Drive | six ( 6 ) GB DDR3 Memory


but the program will turn on like normal and with out any issue's. it will allow me to click the capture button or edit videos button , ( i clicked capture button so that i can get to live stream menu ). i always mute the preview audio and raise my stream audio up to max usually because i adjust the audio in the games themselves.

Then i click live stream and it will either freeze on a black screen while loading until top of window reads not responding. or it will load the video & audio for about 1 sec then freeze. But everything else on my computer is fully optional. i can use my roxio hd pro device with xsplit and it shows fine and plays audio fine but my roxio software keeps doing this.

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