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da600gunnaz

Roxio Freezes After Clicking Live Stream Button

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hi to all who read this

 

my issue is that my roxio continues to freeze after clicking live stream. i have some pc specs i will list below.

 

My Desktop Specs: Gateway DX4380G-UW308 | Windows 8 | AMD A6 5400k dual core processor | AMD Radeon HD 7540D Graphics | One ( 1 ) TB Hard Drive | six ( 6 ) GB DDR3 Memory

 

but the program will turn on like normal and with out any issue's. it will allow me to click the capture button or edit videos button , ( i clicked capture button so that i can get to live stream menu ). i always mute the preview audio and raise my stream audio up to max usually because i adjust the audio in the games themselves.

Then i click live stream and it will either freeze on a black screen while loading until top of window reads not responding. or it will load the video & audio for about 1 sec then freeze. But everything else on my computer is fully optional. i can use my roxio hd pro device with xsplit and it shows fine and plays audio fine but my roxio software keeps doing this.

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But it has been working since January through your last post in June, right???

 

So what has changed in a month? ~ tweaks? ~ updates? ~ loose wire?

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Nothing changed I do all the samtroubleshootinge settings and troubleshooting ,just now it does not work at all.

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Jim why do you reply with comments like that. Yes it was working Back in June. But something happened and I don't what. I could use all Help to fix this issue

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