Capture Device Has Been Lost

[MacXGaming 0]

Hi

When i start Roxio Capture software its popup with: Capture Device has been lost

And it works 2 days ago.

 

I have tryed to reinstall the software without help.

 

Anything i can do?

[MacXGaming 0]

Anyone?

[Jim_Hardin 417]

This is extensive, but it what I suggest...

 

Unplug your RGC Device and put it aside until you are completely finished.

 

Download and install the

Revo

Uninstaller. Then run it in

Moderate Mode

to remove any traces of Roxio.

 

Create a New User Account with Administrator Privileges.

 

Turn OFF any A/V & Firewall.

 

Reboot and log on to that new account.

 

Copy your entire disc to a new folder on your HDD.

 

In that new folder, right click on Setup.exe and select Properties.

 

Under the Compatibility tab, make sure

nothing

is checked!

 

Right click Setup.exe and select Open.

 

Allow it to Check for Updates (this is for Roxio not Windows)

 

Use the Default Locations!