Red "no Signal" Tried Some Of Prev Post Still Not Working.

[lemon89head]

i have had my gamecap hd pro for a little while. when i first got it i had trouble with getting it to catch signal. sometimes it would work sometimes it wouldnt. so i just said screw it until i got a new laptop and now it has no signal all the time. yes before you ask everything is connected properly and and the light on the capcard lights up and so does the HDMI light. im lost. and technical support for the product is a joke. can not talk to a human nor do i have a stupid code to put it cause it was registered a while ago when i first plugged it up.

[lemon89head]

when i first bought this cap card i had this issue but i would just restart the computer. well now i have a new inspiron 15z and all i get is the red "no signal". i have tried everything from restarting computer and connections to reinstalling the software. i am using it on a xbox 360 and hdmi cables. the box lights up and so does the hdmi light. help please. i would like to use this $150 piece of plastic haha

[Jim_Hardin]

The Red No Signal indicates that the software drivers are in place and the software is communicating with the RGC Device...

 

Trouble is, that it is not receiving a signal!!!

 

Easy to test Hook Up ANOTHER source the RGC Device

 

A DVD or BD Player, a Camcorder, ANYTHING with either HDMI or Component output....

 

Let us know

[lemon89head]

ok so i tried hooking it up to another source with the hdmi cable. i used my directv box and it got signal! woot woot. no picture tho, just sound. but hey we are getting some where. so why is not working with my xbox 360?

[lemon89head]

ok it did get picture when i started recording. but why not working with my xbxox??? )));

[Jim_Hardin]

So it is coming down to your PC or more to the point your Graphics card/chip and software...

 

Tell us about your setup???

[lemon89head]

Processor Intel® 3rd Generation Core™ i7 (Also known as the CPU). The part of the computer that interprets and executes instructions. Think of it as the brain of the computer. Processor Speed 2.0GHz (with Turbo Boost up to 3.3GHz) How fast a computer processor carries out instructions. In general, faster is better, but processor speeds across brands may not be equivalent (i.e., a 3.0GHz AMD processor may not be the same speed as a 3.0GHz Intel processor). Battery Type 6-cell prismatic The type of battery used to power the phone, usually NiCd (nickel-cadmium), NiMH (nickel-metal hydride) or LiIon (lithium-ion). Display Type High-definition WLED touch screen with TrueLife technology (1366 x 768) Technology used to display text and images on the screen. Computer monitors are available in 2 types: CRT (traditional tube displays) and LCD (flat-panel liquid crystal displays). Notebook computers, PDAs, mobile DVD players and other devices use LCD screens. Screen Size (Measured Diagonally) 15.6" Size of the screen, in inches, measured diagonally from corner to corner. System Memory (RAM) 8GB The memory a computer uses to run its operating system, applications and active data files. Greater amounts of RAM improve speed and enable more applications to run at once. Type of Memory (RAM) DDR3 Hard Drive Type SATA (5400 rpm) and SSD (Solid State Drive) Hard drives are classified based on the interface they use to connect to a computer. Common interfaces for internal hard drives include EIDE, PATA (also known as, ATA and IDE), SATA and SCSI. Common interfaces for external hard drives include USB 2.0, FireWire and eSATA. Computer Hard Drive Size 532GB Capacity for storing programs, photos, video, music and other electronic information. Hard drive capacities range from a few gigabytes to several hundred. Optical Drive DVD±RW/CD-RW Optical Drive Speeds Drive speeds not specified Fastest speeds at which the drive can write, rewrite and read data. Direct-Disc Labeling No Digital Media Reader or Slots Yes, digital media card reader Graphics Intel® HD Graphics 4000 Type of graphics (video) adapter (usually built into the motherboard), identified by manufacturer and model. TV Tuner No Enables reception of TV programs. MPEG Yes A group of digital video formats created by the Motion Picture Experts Group (MPEG) to compress high-quality video into file sizes small enough to be transmitted over the Internet. Built-in Webcam Yes Modem None Device that allows a computer to send and receive information over telephone or cable lines. Networking Built-in 10/100/1000 Mbps Ethernet LAN Ability to connect to other devices on a network using Ethernet, Wi-Fi (wireless; 802.11), Bluetooth, etc. Wireless Networking Wireless-B+G+N Bluetooth-Enabled Yes S-Video Outputs None Connections that deliver separate color and black-and-white video signals through a single cable. S-video connections provide better picture quality than RF and composite video connections but not as good as component video, DVI and HDMI connections. PCMCIA Slots None Slots in notebook computers that accept credit-card-size upgrade cards. Type I is used mostly for memory, Type II for modem, fax and network cards, and Type III for hard drives. USB 2.0 Ports 4 USB 3.0 Ports that allow high-speed (up to 480 Mbps) data transfer between compatible devices. IEEE 1394 FireWire Ports None (Also known as FireWire, Apple Computer's trademarked name for IEEE 1394.) High-speed connection that supports data transfer rates of up to 400 Mbps or 800 Mbps (depending on port version). Parallel Ports None Older and relatively slower interface most commonly used to connect a PC to a printer. Game Ports None Jacks for connecting video game controllers. Laptop Weight Ultraportable (5.5 lbs. or less) Battery Life Not available HDMI Output Yes Blu-ray Player No Touchscreen Yes Operating System Platform Windows Operating System Windows 8 The master software that controls hardware functions and provides a platform on top of which any software applications will run. Commonly used systems include Microsoft Windows and Mac OS X for computers and Palm OS and Microsoft Windows Mobile for PDAs. ENERGY STAR Certified No ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through energy efficient products and practices. Best Buy PC App No Graphics Chip Intel Product Depth 9.8" Backlit Keyboard Yes Drive Capacity 532GB Graphics Card Intel® HD Graphics 4000 UPC 884116105749

[lemon89head]

its a dell ultra book I15Z-4801SLV. sorry i couldnt screen shot. im still getting used to this windows 8 computer. but i dont understand, if it worked with my directv box why would it be my computer? does my xbox need to be on certain settings?

[d_deweywright]

So it is coming down to your PC or more to the point your Graphics card/chip and software...

 

Tell us about your setup???

 

If it works when hooked up to his DirectTV box, but not when connected to the XBox, isn't it a problem with the XBox signal, not the PC?

[lemon89head]

guru, that is what i was thinking. im just glad knowing it works now haha now if i can just figure out why my xbox wont work with it )); any help by anyone is very much appreciated because i have no idea what to do.

[d_deweywright]

I'm assuming that if you run your HDMI cable directly from your XBox to your TV, that works okay? Does your TV also get a signal if you connect your HDMI cable from your XBox to the RGC unit, and then from the RGC unit to your TV?

[lemon89head]

yes it works when i use hdmi cable directly from xbox to tv. no my tv does not get signal if i connect my hdmi cable from my xbox to the rgc unit and then to the tv.

[Jim_Hardin]

I am not sure where you copied and pasted that general computer info but it is was 99.9 % useless

 

So what Xbox settings are you using?