I just downloaded and tried installing Easy Media Creator 9 Suite on my desktop and laptop, and have the same problem on both. When pushing the Roxio Home desktop icon to start the program, I get a MS error message saying "Roxio Creator has encountered a problem and needs to close. We are sorry for the inconvenience." I then have the opportunity to Send MS the error report, which I did. Both machines are running XP SP2 and I've download this program 3 times and have uninstalled/re-installed it at least 5 times without any success. Is this a Windows compatibility problem, or a Creator 9 problem? I just ordered a backup CD, hoping I'll have more success with the CD than I'm having with the download. I've followed similar threads on this forum and have purged the registry of all Sonic and Roxio entries, so I "think" I'm doing as clean an install as possible. Thanks for any help you can provide. - Dave
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RVdave
I just downloaded and tried installing Easy Media Creator 9 Suite on my desktop and laptop, and have the same problem on both. When pushing the Roxio Home desktop icon to start the program, I get a MS error message saying "Roxio Creator has encountered a problem and needs to close. We are sorry for the inconvenience." I then have the opportunity to Send MS the error report, which I did. Both machines are running XP SP2 and I've download this program 3 times and have uninstalled/re-installed it at least 5 times without any success. Is this a Windows compatibility problem, or a Creator 9 problem? I just ordered a backup CD, hoping I'll have more success with the CD than I'm having with the download. I've followed similar threads on this forum and have purged the registry of all Sonic and Roxio entries, so I "think" I'm doing as clean an install as possible. Thanks for any help you can provide. - Dave
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