Need Help "status: Capture Device"

[Marco S]

Hello there,

 

my Roxio Game Capture HD Pro is doing weird things. I connected it with my PS3 via Component and when i start the capture-Program it works fine. But then after a while (randomly) it looses connection and says at Status "Capture Device". It is not important if i capture or not. If i restart the Software, it works again for a while.

 

What can i do now to fix this problem and what causes it? With my Xbox 360 it worked perfectly

 

PC:

Windows XP 32bit

4x3ghz Quad Core CPU

USB 2.0

 

Capture:

all updates installed

connected via component with PS3 and HDMI to TV

Ps3 is set to 1080i

Roxio profile: 720p

[Jim_Hardin]

Does it still work OK with your Xbox or try hooking up a DVD or BD Player to it and see if it does the same???

[Marco S]

Does it still work OK with your Xbox or try hooking up a DVD or BD Player to it and see if it does the same???

not sure tested it with a xbox via hdmi for about 30 minutes and it seemed to be ok, but with the ps3 it worked sometimes for more than an hour before it stopped

[Jim_Hardin]

??? That is a hair ripper

 

Likely one of 2 issues...

 

1. Heat issue with the PC, slow build up...

 

2. Issue with the PS3... (just in the output circuit)

 

It is odd that it works for so long before stopping. I have never heard of heat issue with the RGC Device, but make sure that is is not sitting on something that is cooking it