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No Video Signal: I Have Sound But No Video


richardweeks
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I have been using 2.0.1 with reasonable results for three months but when I upgraded from os x 10.6.2 to 10.6.8 I only get a green screen. I get no video signal. I do however get sound. I have tried different dongles (also roxio vhs to dvd), different laptops (also running 10.6.8), different vhs players, different cables all to no avail. I am an experienced mac user and can only see this as a software issue. It is not possible that all the cables , all the dongles, all the laptops etc have simultaneoulsy developed the same issue.

 

Please help if you have come across this issue and fixed it.

screen shot.tiff

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The only trick I know is to launch the application before plugging in the USB stick. Of course, it needs to connect directly to the Mac and not through a USB hub. It is working for me on OS 10.8.4 but I no longer have a Mac running 10.6 to test.

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I am running OS 10.8.5 fully updated and I am experiencing the same issue; I have audio but no video, just a green screen. I have reinstalled the software (2.0.1) several times and checked everything else mentioned in the above posts. Any suggestions?

I had the same problem when mine first arrived and it was the supplied cable. Fortunately the cable from my EyeTV Hybrid worked in its place. Hopefully you can return your unit as defective for a replacement.

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