Video Edit Error

[Chrono82390]

I bought a Roxio game capture hd pro and I can record videos but I can't play back the videos or open the edit and share screen. When I click on the edit and share screen it says the current display settings do not meet the minimum requirement, it says that my screen resolution should be at 1024 x 768 and my color quality should be at 16 bit or higher. My screen resolution is set at 1920 x 1080 and my color quality is set at 32 bit, what should I do?

[Jim_Hardin]

Update your graphic card/chip drivers and software.

 

And make sure you have the program running on Monitor 1

(that is the Computer Monitor 1, not what you Think is 1 )

 

[Chrono82390]

I did this and it still says the same thing. Is there anything else I can try?

Edited August 20, 2013 by Chrono82390

[Jim_Hardin]

no...

 

list your FULL Specs, it really sounds like you are trying to run on a PC that doesn't meet the minimums.

[Chrono82390]

Quad Core Intel Core i7 3630QM Series Processor And Nvidia GTX-680M Dedicated Graphics Dell Alienware M17x-R4 Series Laptop

Item Also Has a Built In Slot Load Blu-Ray/ CD/DVD Drive Bluetooth Wi-Fi HDMI Input And HDMI Output this laptop Also Has 6 GB Ram Installed Along With a 500GB 7200 RPM Hard Drive.

 

 

17.3" Led Back Lit Screen @ 60Hz

 

 

Space Black Housing

[Jim_Hardin]

Nice Lap, so that shouldn't be the issue

 

How about tinkering???

 

If you changed ANYTHING in your Catalyst Software or tried to boost your CPU, it will break things!

 

Shouldn't be a factor but, you should also be using Normal display size for your screen setting.

[Chrono82390]

what is catalyst software? Break things? I didn't change anything, at least I don't think I did, but if things were changed and THINGS did break how would I fix these THINGS, if I could.

[grandpabruce]

what is catalyst software? Break things? I didn't change anything, at least I don't think I did, but if things were changed and THINGS did break how would I fix these THINGS, if I could.

 

One of the Gurus, in these forums, has the same Alienware laptop that you have. Hopefully, he will drop in and offer some help.

[Chrono82390]

Thanks, I hope so.

[sknis]

Thanks, I hope so.

 

Yes, I have a similar laptop (without the blu ray). I do not have that Roxio program on it.

 

Right click on your desktop and you will get an option to adjust the NVidia settings. You have to play with them. The newer I7 /i5 chips have their own built in video chip. When you add the Nvidia chip, you have to go i to select which video chip you want to use with which program. It took me several tries to get it right for other programs including video playback. especially since I wanted to work with 3D also.

 

Use the help that comes with the computer. Call them. They will, with your permission, log into your computer and set it up properly. I had a problem with my optical drive and they solved it in no time.

 

Good luck..

[Chrono82390]

alright thanks.

[grandpabruce]

alright thanks.

 

Let us know if it works for you. I don't want to bash Alienware computers, but they have been known to have a multitude of problems with other software.