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Unknown Capture Error..roxio Media Import


JRRKAR
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After not using Roxio NXT for a few months, I tried to transfer some video from a Sony HDR-HC7 to the computer using the Roxio Media Import. It takes about 30 seconds or so just open up the main capture screen. At that point all seems normal. I can start the tape on the camcorder and I can see/hear the image in the Capture screen. When I hit "Capture now", it appears to be transferring, but at the top of the screen the message "(Not Responding)" shows up for a few seconds and then disappears. Then when I hit the "Stop Capture", I get an Unknown Capture Error" message. In looking through the forum I didn't see any recommendations to fix this. Recently there were some automatic upgrades in the computer, and I'm wondering if one of these upgrades is causing the error. I am using Windows 7, 64 bit. Here is the screen capture. Any recommendations?

post-101529-0-85102300-1377560726_thumb.jpg

Edited by JRRKAR
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