JRRKAR Posted August 26, 2013 Report Share Posted August 26, 2013 (edited) After not using Roxio NXT for a few months, I tried to transfer some video from a Sony HDR-HC7 to the computer using the Roxio Media Import. It takes about 30 seconds or so just open up the main capture screen. At that point all seems normal. I can start the tape on the camcorder and I can see/hear the image in the Capture screen. When I hit "Capture now", it appears to be transferring, but at the top of the screen the message "(Not Responding)" shows up for a few seconds and then disappears. Then when I hit the "Stop Capture", I get an Unknown Capture Error" message. In looking through the forum I didn't see any recommendations to fix this. Recently there were some automatic upgrades in the computer, and I'm wondering if one of these upgrades is causing the error. I am using Windows 7, 64 bit. Here is the screen capture. Any recommendations? Edited August 26, 2013 by JRRKAR Link to comment Share on other sites More sharing options...
JRRKAR Posted August 27, 2013 Author Report Share Posted August 27, 2013 Based on some advice in other posts, I went to the Control Panel, Add/Remove programs and clicked on the Roxio NXT Pro. From there I did a repair and everything seems to work again. Link to comment Share on other sites More sharing options...
grandpabruce Posted August 28, 2013 Report Share Posted August 28, 2013 Based on some advice in other posts, I went to the Control Panel, Add/Remove programs and clicked on the Roxio NXT Pro. From there I did a repair and everything seems to work again. Nice to hear that you are good to go! Link to comment Share on other sites More sharing options...
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