alberto muniz jr Posted August 29, 2013 Report Share Posted August 29, 2013 ok so i got this for win 8 and for some reason its telling me my key isnt right... can someone please help me... thank you Link to comment Share on other sites More sharing options...
Jim_Hardin Posted August 29, 2013 Report Share Posted August 29, 2013 That is pretty vague! There are 4 versions of the Red Box and only ONE is compatible with Win8...Which one do you have? (back of box - lower right corner) What exactly happens? Is it at this point: Do you get a Red 'X' instead of the check mark? Note the the CD Key is on the back of the CD Sleeve, not the back of the box as it says Link to comment Share on other sites More sharing options...
Doris Posted October 18, 2013 Report Share Posted October 18, 2013 I also need help with the exact problem as above. I bought my Roxio easy CD & DVD burning/EU from Currys PC World on 29th Aug. 2013, ( in th UK), It is a RED box for Windows 8, Windows 7,Vista & XP. Although it does not have an actual Date on the Disk or box, the Copyright is 2004-2011. I have just decided to install my new Roxio as I have move over to my new computer Windows 7 from XP, and I get as far as CUSTOMER INFORMATION WINDOW and inserting the Product Key when I get the big Red X and invalid Key comes up. I have managed to Register the product with Roxio but still cannot install it. Could you please help me? Link to comment Share on other sites More sharing options...
Jim_Hardin Posted October 18, 2013 Report Share Posted October 18, 2013 The other one never bothered to come back so I have no idea how he made out We will pass it along but it is weekend so I doubt anyone will be here till next week. Keep an eye out in the upper right for a message. Link to comment Share on other sites More sharing options...
Doris Posted October 18, 2013 Report Share Posted October 18, 2013 Thank you Link to comment Share on other sites More sharing options...
Guest Rox-Ralf Posted October 21, 2013 Report Share Posted October 21, 2013 Thank you Please check you email Link to comment Share on other sites More sharing options...
credding Posted November 5, 2013 Report Share Posted November 5, 2013 Hello having same problem, I am having to update drives and do a clean reinstall. Easy CD&DVD burning will not accept install Key. would you pleas reactivate my copy. thanks Link to comment Share on other sites More sharing options...
grandpabruce Posted November 5, 2013 Report Share Posted November 5, 2013 Hello having same problem, I am having to update drives and do a clean reinstall. Easy CD&DVD burning will not accept install Key. would you pleas reactivate my copy. thanks You are better off private messaging Rof-Ralf directly. He doesn't always read all messages. Link to comment Share on other sites More sharing options...
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alberto muniz jr
ok so i got this for win 8 and for some reason its telling me my key isnt right... can someone please help me... thank you
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