hoopdreamer Posted September 2, 2013 Report Share Posted September 2, 2013 i accidently threw away the box which had the keycode thingy on it but i have the PN so i dont know if i can get another code to download it i used a different email to purchase the gamecap Quote Link to comment Share on other sites More sharing options...
0 ogdens Posted September 2, 2013 Report Share Posted September 2, 2013 This is a user forum (no Support on here). I suggest you contact Customer Service (go to Support Tab top of this page ) and explain to them your problem. Quote Link to comment Share on other sites More sharing options...
0 d_deweywright Posted September 2, 2013 Report Share Posted September 2, 2013 i accidently threw away the box which had the keycode thingy on it but i have the PN so i dont know if i can get another code to download it i used a different email to purchase the gamecap Just to verify, you purchased the Game Capture for Consoles unit, not the Game Capture HD Pro version? Quote Link to comment Share on other sites More sharing options...
0 bimicher Posted September 2, 2013 Report Share Posted September 2, 2013 i accidently threw away the box which had the keycode thingy on it but i have the PN so i dont know if i can get another code to download it i used a different email to purchase the gamecap I don't think the "key code thingy" was on the box you threw away but on the disc envelope. Did you register the program? Quote Link to comment Share on other sites More sharing options...
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hoopdreamer
i accidently threw away the box which had the keycode thingy on it but i have the PN so i dont know if i can get another code to download it i used a different email to purchase the gamecap
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