Cannot Start The Application For First Time

[dhananjay sheorey 0]

although product is registered, double clicking on the icon opens the assistant set up menu but does not go beyond the key punching screen as the tab next is not active

[tsantee 231]

That means you've either entered something incorrectly or the registration key has been blocked by Roxio. Make sure any zeros are not letter O's or vice versa. The number 1 also looks a lot like the letter L. If the key may have been blocked you need to take this up directly with Roxio.