Why Cant I Install I !@#%ing Payed My Money

[annoyedroxiocustomer]

DEAR ALL USERS I SUGGEST NEVER BUYING THIS ITEM FOR #1

 

i !@#%ing payed my money

I CANT INSTALL THIS THING

i go to install, doing the install wizard says .net installzing and ^#!& then

says Roxio Game Cap setup was interupted your system was not modifyed blah balh

HERES MEH !@#%IGN LOG FILE

 

Waste of my !@#%ing money i would say

 

 

And dont say attach a file IT SAID ERROR YOUR ARNT %#^#! PERMITTEDa

 

 

09/20/13 19:57:24 - Created folder for log files: C:\Users\Zac\AppData\Roaming\Roxio Log Files\Roxio Game Capture HD PRO\13-09-20 19-57\{ProductID}_{INSTALL_MODE}.log
09/20/13 19:57:24 - Installer version: 3.59.83a
...
...
...
09/20/13 19:57:43 - Checking if the Windows Installer is the correct version
09/20/13 19:57:43 - Attempting to load MSI.DLL
09/20/13 19:57:43 - Attempting to determine the version of MSI.DLL
09/20/13 19:57:43 - Action VerifyActions.*.EnsureMSI return code: 0
09/20/13 19:57:43 - Failed to load : D:\BIN\SSupport.dll for incompatibleSuite
09/20/13 19:57:43 - Could not find incompatible suite information for '{BA7DBD3F-34B7-4872-860E-89E5B6AFA6AC}'
09/20/13 19:57:43 - Failed to load : D:\BIN\SSupport.dll for incompatibleSuite
09/20/13 19:57:43 - Could not find incompatible suite information for '{8326CE94-F6DE-4D12-AB10-5FE6DADA3300}'
09/20/13 19:57:43 - There were no incompatible suites found in the system.
...
...
...
09/20/13 19:58:36 - Executing CProgressPage::OnWizardNext()

Edited September 20, 2013 by Jim_Hardin
Childish Language and excessive length

[Jim_Hardin]

I gave you a Repair proceedure back when you made your first rant at the beginning of the month ~ you never bothered to follow-up. (LINK)

 

YES you can post a log file, but if the length is exceeds the limit you have to zip...

 

This is the fix for your error:

 

 

Unplug your RGC Device and put it aside until you are completely finished.

 

 

Download and install the

Revo

Uninstaller. Then run it in

Moderate Mode

to remove any traces of Roxio.

 

Create a New User Account with Administrator Privileges.

 

Turn OFF any A/V & Firewall.

 

Reboot and log on to that new account.

 

Copy your entire disc to a new folder on your HDD.

 

In that new folder, right click on Setup.exe and select Properties.

 

Under the Compatibility tab, make sure

nothing

is checked!

 

Right click Setup.exe and select Open.

 

Allow it to Check for Updates (this is for Roxio not Windows)

 

Use the Default Locations!