Bias Is Messing Up Audacity

[civex 0]

I have SoundSoap 2, which came with Toast Titanium 11 Pro. SoundSoap uses BIAS authorization Manager. BIAS is now defunct. http://www.bias-inc.com

 

When I try to start Audacity 2.0.4, a free Mac sound editor, BIAS thinks I need a license and starts popping up windows demanding that I either enter my registration number or buy a license. Eventually after I click cancel on the several windows, Audacity starts, but the menus are greyed out.

 

How do I get BIAS to stop recognizing Audacity?

 

OS X 10.7.5; Audacity 2.0.4; SoundSoap 2.

[tsantee 231]

I can't think of a reason why that's happening. Here's some things to try. Even though Bias shut down they kept the authorization site active for Toast customers so you may still be able to authorize Sound Soap. Make sure you select "Sound Soap for Toast" in the list of apps shown in the Authorization Manager. I see that Roxio no longer is including Sound Soap with Toast so that may indicate the shut down of the authorization manager, too.

 

Another thing to try is removing an Bias plugins from the root>Library>Audio>Plugins>VST folder. It may be that Audacity is trying to load all the plugins that are there and that's triggering the authorization manager.

[civex 0]

Hi, Tsantee. BIAS authorization manager is looking for SoundSoap 1.x, which I no longer have. It wants me to enter my serial number for SoundSoap, which it thinks is in an expired trial.

 

I have authorized SoundSoap 2 for Toast, and it works fine. However, opening Audacity gives me the expired trial for SoundSoap 1. I can't figure out how to delete SoundSoap 1 from the BIAS auth manager.

 

I've deleted the soundsoap VST files, but no joy.

 

Is there a way to delete the trial from the app manager? Is there somewhere on my Mac that the traces of SoundSoap 1 still reside that I could remove?

 

Many thanks for your help. Roxio's support people have completely failed to provide any information and are useless for this problem.

[tsantee 231]

The first thing I'd do is go to your user>Library>Preferences folder and trash the audacity plist file. Then relaunch Audacity to see if that fixes it. If not, search your user library for bias and consider deleting anything that appears in the list with the name bias in it. Then go to the root library and do the same search and removal. Trashing every bias-named file and folder will mean you lose your Soundsoap 2 license so you might be a little selective about what you delete. I also wonder what happens if you trash the Bias Authorization Manager that's in your Applications folder.

[civex 0]

Well, I'm down to two window before Audacity opens, and it's working now. I've deleted the BIAS app manager, and I can't find any .plist files for audacity or BIAS. I've also deleted BIAS from the Systems Preferences.

 

I guess I'll be happy with only two windows popping open now. SoundSoap still works, so let's see how it goes.