Videowave Issue (Pixels And Color Depth)

[jetbosoxfan 0]

I just installed Roxio Creator 2012 on brand new my desktop. All other parts work properly with the exception of Videowave. When I open the application for Videowave, a "Change Display Message" appears telling me that my current display settings don't meet the requirement for this application. The message appears: "Please set the screen resolution to 1024 x 768 pixels or higher and the color quality to 16-bit or higher. My color quality is 32 bit and the screen resolution is 1920 x 1080 pixels...and its still not working and sending me the same "Change Display" Message. Can you help me?

[sknis 220]

The first thing to try is to update the video card/chip drivers for your operating system. I assume it is w8. Use only released drivers and no beta drivers.

Edited September 28, 2013 by sknis

[jetbosoxfan 0]

Thank you, I will try that and yes, it is W8. Can you point me in the right direction as to how I can go about doing that. It used to be Start/Devices/Update on Vista...I think

[sknis 220]

Thank you, I will try that and yes, it is W8. Can you point me in the right direction as to how I can go about doing that. It used to be Start/Devices/Update on Vista...I think

 

The best way of doing it is to find out what video device you have . It could be a card or a chip on the motherboard. Run a dxdiag.exe evaluation of your computer if you don't know what it is. Go to he manufacturer's web site and let it search for your card and drivers with the information you provide. If it i son onboard chip, Microsoft does have updated drives. If the chip is highlyu modified, it will not allow you to update. You will have to go to the computer manufacturer's support web site and see if there are any new drivers from there. Follow the instructions.