I am using Windows 8.1 (I am a MS TechNet subscriber so it is Windows 8 upgraded with the TechNet Windows 8.1 RTM) Creator NXT worked fine but having used Roxio for many years and update each year I decided to go with the new version which I thought would be more compatable and have a better life span with new updates for Windows 8.1 but I guess I was wrong.
When installing I use the local Administrator account which I have activated, the Av is turned off and I used Revio uninstaller to remove all of the older version, when I try to install using setup.exe run as admin it starts and runs up to the point when it asks to install and then it just closes, I have lost count of the times I have tried so I have stoped trying incase I hit the number limit (10 I think)
Two questions one does anyone have an idea as to why the older version worked and this the latest version wont and who do I contact to get the install limit reset please?
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I am using Windows 8.1 (I am a MS TechNet subscriber so it is Windows 8 upgraded with the TechNet Windows 8.1 RTM) Creator NXT worked fine but having used Roxio for many years and update each year I decided to go with the new version which I thought would be more compatable and have a better life span with new updates for Windows 8.1 but I guess I was wrong.
When installing I use the local Administrator account which I have activated, the Av is turned off and I used Revio uninstaller to remove all of the older version, when I try to install using setup.exe run as admin it starts and runs up to the point when it asks to install and then it just closes, I have lost count of the times I have tried so I have stoped trying incase I hit the number limit (10 I think)
Two questions one does anyone have an idea as to why the older version worked and this the latest version wont and who do I contact to get the install limit reset please?
it is the x64 bit BTW
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