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katie puckett

Lost Photo Show

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Does Roxio have a copy of my photo show? I had to purchase a new hard drive and lost my photo show.

Did you make them on-line with a premium membership or did you upload them to your membership page? If so, you can download them using the desktop version of PhotoShow 6. If not, and your membership expired several months ago, then you are probably out of luck. Always make a back up of everything !

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Doubt it. It is more than 3 1/2 months since your membership expired. Didn't you do a local back up of the fles on your hard drive? Buy a USB connected hard drive and do frequent back ups. Live and learn. :(

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It's 2 1/2 months. I didn't receive a notification. I would love to contact Tech Support or Customer Service directly, but I get sent round and round. I do regular backups, but the shows were online. I had tried long ago to download the shows, but couldn't. I still have the images, but would have to re-construct the shows, uploading music as well.

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I have a Mac, so can't download or burn the shows.

 

If you have a Mac then how did you create the Roxio Photo Shows?

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