I am trying to use Easy VHS to DVD (Not 3) to get some videos off some old tapes, but can't due to the Signal Protected error. According to the pinned topic, I should be able to go to Help > Check for Updates... and that should then find, download, and install the SP2 Update which fixes this error. However, when I follow those steps, the dialog says "The Software Manager did not find updates for your application." So, my question is: Where can I find some form of the Service Pack 2 so that I can actually use the product I paid for. It's rather silly to pay for a product then not be able to use it because of an error, then not be able to fix the error according to specific instructions.
I understand that this isn't the newest software, but I shouldn't have to pay for an upgrade just because of an error that has been fixed but can no longer be accessed.
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Chris Larlee
I am trying to use Easy VHS to DVD (Not 3) to get some videos off some old tapes, but can't due to the Signal Protected error. According to the pinned topic, I should be able to go to Help > Check for Updates... and that should then find, download, and install the SP2 Update which fixes this error. However, when I follow those steps, the dialog says "The Software Manager did not find updates for your application." So, my question is: Where can I find some form of the Service Pack 2 so that I can actually use the product I paid for. It's rather silly to pay for a product then not be able to use it because of an error, then not be able to fix the error according to specific instructions.
I understand that this isn't the newest software, but I shouldn't have to pay for an upgrade just because of an error that has been fixed but can no longer be accessed.
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