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James Plays

Capture Portion Fails To Run

Question

I am having difficulties when trying to access the capture portion of my software. I have the patch installed, this makes no defference. When clicking on the capture button on the launch pad, the loading image appears and shortly dissapears. After waiting for 2-4 hours multiple times i decided it was never going to load.

 

Previously i have had issues when trying to re-install, uninstall and simply run the software. I have nearly given up on the software. I have tried installing each part (Directx, and .net.) however this has not helped in the slighest. I have admin access, nothing has been installed or deleted before this happened. It simply began, well... not working.

 

I hope for some very kind person to aid me in my issue.

 

Thank you.

 

James

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2 answers to this question

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I should also add that the editing portion of the software works fully. It all works, rendering and clipping etc... The issue stated above is all.

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Search "loading issue" and click on the one started by me. Some guy gave me some advice which I haven't tested yet.

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