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I have purchased Roxio Creator 2010 and Roxio Streamer (2010). Recently, I purchased a new laptop and I wish to install Roxio on it. How can I download the Roxio I purchased onto the brand new laptop. My old laptop is junked and is no longer functional, unfortunately the Roxio installation files were also on there.

 

How an I re-download the Roxio software I purchased?

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I have purchased Roxio Creator 2010 and Roxio Streamer (2010). Recently, I purchased a new laptop and I wish to install Roxio on it. How can I download the Roxio I purchased onto the brand new laptop. My old laptop is junked and is no longer functional, unfortunately the Roxio installation files were also on there.

 

How an I re-download the Roxio software I purchased?

 

What operating system are you using on the new computer? If it is w8 or W8.1 Creator 2010 is not compatible. I don't think streamer works any longer.

 

Try this first. If it doesn't work, let us know.

Edited by sknis

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I have purchased Roxio Creator 2010 and Roxio Streamer (2010). Recently, I purchased a new laptop and I wish to install Roxio on it. How can I download the Roxio I purchased onto the brand new laptop. My old laptop is junked and is no longer functional, unfortunately the Roxio installation files were also on there.

 

How an I re-download the Roxio software I purchased?

 

Your supposed to burn the download to media and keep a copy for the future! Do you have a CD Key you will also need?

 

You could try the sentence below, just remember it may not be possible since it is five versions ago.

 

Follow the advice in this post #14 to contact Rox-Ralf.

 

http://forums.suppor...et/#entry454242

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How do I lookup my order number? I don't have the same CC anymore.

 

Take the time to carefully read the information I provided in the link. :huh: There are three options that I see immediately. Including your credit card, an e-mail or a phone call. ! :wacko: If you don't have that information, you may be out of luck.

 

I ask again - What operating system do you have on that new computer?

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