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Error 402 On Upload





am a newbe with this application and though it seems to work ok to create the shows, i am facing issues that are likely solved by someone more intelligent than I!


I have Premium subscription and version 6 desktop.


I am uploading a private show and emailing the people that i want to see the show.


When i upload a large photoshow of 300 pics with music - i get error 402 - this is after the upload has completed!


It is either a protected content issue as i am uploading converted MP3 music files that i have purchased?


Or something else.


Anyone got any idea?






NB. The tech support available outside of this forum direct from Roxio/Corel is poor to say the least!

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Are you sure it is a 402 error? Have you checked your computer for viruses and other malware? What antivirus are you running? I sit up to date and have you run a full deep scan recently?


Can anyone else see the show? You may have the site blocked accidentally. Has this happened before?


It is usually not protected content with a 402 error (payment required).. That code is not usually used.


Can you try a different browser?

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