Not Picking Up Component Connection

[AshGamingZA]

Hi guys,

 

I'm new to this forum and apologise if this has been answered before. I've connected my Roxio Game Cap HD to my laptop and when it starts up, it does not show component option / connection. It only gives me the HDMI option and I can't select the drop down.

 

I'm using this on a Windows 8 laptop and my console is a PS3. My laptop specs are way above what is required for the device.

 

Please can someone assist?

 

Thanks

Ash

[Jim_Hardin]

...a little vague

 

IF the RGC IS NOT receiving a Component Signal, you can't access it!

 

I am guessing you also have No Signal in RED?

[cdanteek]

Hi guys,

 

I'm new to this forum and apologise if this has been answered before. I've connected my Roxio Game Cap HD to my laptop and when it starts up, it does not show component option / connection. It only gives me the HDMI option and I can't select the drop down.

 

I'm using this on a Windows 8 laptop and my console is a PS3. My laptop specs are way above what is required for the device.

 

Please can someone assist?

 

Thanks

Ash

 

 

Power off the PlayStation 3. Connect a console specific Component AV cable** to the A/V port of the console. An HDMI connection is not possible from the PS3 due to HDCP (Sony protected) video out. Next, plug the color corresponding Component Video and RCA Audio cables to the inputs on the Roxio GameCAP HD PRO device.

Connect either an HDMI cable or the color corresponding Component Video Cables between the outputs of the Roxio GameCAP HD PRO device and the HDMI or Component Video inputs at the back or side of your TV. If you have a Component video cable connection, connect the color corresponding RCA Audio cables between the outputs of the Roxio GameCAP HD PRO device and the Audio inputs at the back or side of your TV.

Connect the included USB cable between the output on the Roxio GameCAP HD PRO device and the USB2.0 port of your laptop or PC.

[AshGamingZA]

...a little vague

 

IF the RGC IS NOT receiving a Component Signal, you can't access it!

 

I am guessing you also have No Signal in RED?

 

Hi Jim hope i'm answering your question correctly, but the there is no red signal. The device still lights up as normal

[AshGamingZA]

Power off the PlayStation 3. Connect a console specific Component AV cable** to the A/V port of the console. An HDMI connection is not possible from the PS3 due to HDCP (Sony protected) video out. Next, plug the color corresponding Component Video and RCA Audio cables to the inputs on the Roxio GameCAP HD PRO device.

Connect either an HDMI cable or the color corresponding Component Video Cables between the outputs of the Roxio GameCAP HD PRO device and the HDMI or Component Video inputs at the back or side of your TV. If you have a Component video cable connection, connect the color corresponding RCA Audio cables between the outputs of the Roxio GameCAP HD PRO device and the Audio inputs at the back or side of your TV.

Connect the included USB cable between the output on the Roxio GameCAP HD PRO device and the USB2.0 port of your laptop or PC.

 

Hi cdanteek, tried this as well. Managed to take a screenshot. Please see below

 

[cdanteek]

Your using a "Connect a console specific Component AV cable** to the A/V port of the console"?

 

but the there is no red signal

 

Your posted pic looks red 'No Signal' to me.

[AshGamingZA]

Hey guys, thanks for the help. Managed to fix it and below are the steps which I took:

1. Remove the software,
   
2. Re-installed it again,
   
3. Don't do the update
   
4. After computer reboots do the software update
   
5. Reboot computer
   

Hope this helps other users having the same problem as me.

 

Thanks again guys for the help.

[AshGamingZA]

Your using a "Connect a console specific Component AV cable** to the A/V port of the console"?

 

 

 

Your posted pic looks red 'No Signal' to me.

 

Ah...ok you meant that red signal....sorry guys

[cdanteek]

Hey guys, thanks for the help. Managed to fix it and below are the steps which I took:

1. Remove the software,
    
   
2. Re-installed it again,
    
   
3. Don't do the update
    
   
4. After computer reboots do the software update
    
   
5. Reboot computer
   

Hope this helps other users having the same problem as me.

 

Thanks again guys for the help.

 

I've advised not updating the software during a install since it's been available!

 

Others encourage it.

 

Thanks for your feedback.

[Jim_Hardin]

Yes I 'encourage' it as NO ONE has ever documented a failure... Hunches don't count

 

AshGamingZA's install was faulty from the get go. No reason to think that there was some 'evil update' lurking on Roxio's Server

 

BUT the important part is that he got it running again

[cdanteek]

3 & 4 in post # 7 sounds like a documented success.

 

Your "Hunches don't count".