Installation Isn't Cooperating... Rollback Errors

[Bresslol]

Hi All,

 

I've searched through the topics here and I cannot get anything to install using all of the methods listed by users.

 

I am continuously getting rollback errors.

 

I have attached a log. I'd appreciate the help.

LogFile 13-10-24 13-39.zip

[Jim_Hardin]

Incompatible Suite error all 3 times...

 

This is extensive, but it what I suggest...

 

Unplug your RGC Device and put it aside until you are completely finished.

 

Download and install the

Revo

Uninstaller. Then run it in

Moderate Mode

to remove any traces of Roxio.

 

Create a New User Account with Administrator Privileges.

 

Turn OFF any A/V & Firewall.

 

Reboot and log on to that new account.

 

Copy your entire disc to a new folder on your HDD.

 

In that new folder, right click on Setup.exe and select Properties.

 

Under the Compatibility tab, make sure

nothing

is checked!

 

Right click Setup.exe and select Open.

 

Allow it to Check for Updates (this is for Roxio not Windows)

 

Use the Default Locations!

 

Of course you have to follow each and every step exactly as listed. Skip or change one thing and it will fail again

[Bresslol]

Attempting, will report back.

[Bresslol]

Jim,

 

I followed all of your steps and still the installer isn't working.

 

I've attached another log.

LogFile 13-10-24 15-10.zip

[Jim_Hardin]

You will have to contact Roxio or get someone to help you...

 

That is all there is!