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Loading Issue Please Help!



After correctly setting up all of the cables into my roxio and my T.V, I am still unable to capture any thing.Every time I click on the capture button I get an orange box that says "loading" which stays on my screen for about a second then it disappears and nothing else shows up.Thinking my software was at fault I have un-installed and re-installed about 12 times and still the same thing.I have even watched set-up tutorials to see if my cables into my ps3 are correct and they are, is there something I am missing out? any help would be appreciated.


system specifications:


MSI Z87-GD65 Gaming Motherboard

Intel Core I7 4770K @3.50Ghz

Kingston Hyper X 16GB Beast Memory @2400mhz

Gigabyte Windforce Nvidia Geforce GTX 760 (x2 sli )

Kingston 60GB Msata

128GB Samsung EVO 830 Series SSD

3TB Toshiba HDD


Windows 8 64Bit Operation System

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This is extensive, but it what I suggest...


Unplug your RGC Device and put it aside until you are completely finished.


Download and install the
Uninstaller. Then run it in
Moderate Mode
to remove any traces of Roxio.


Create a New User Account with Administrator Privileges.


Turn OFF any A/V & Firewall.


Reboot and log on to that new account.


Copy your entire disc to a new folder on your HDD.


In that new folder, right click on Setup.exe and select Properties.


Under the Compatibility tab, make sure
is checked!


Right click Setup.exe and select Open.


Allow it to Check for Updates (this is for Roxio not Windows)


Use the Default Locations!
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