Jhal 0 Report post Posted October 29, 2013 Hi, My son has a Roxio Game Capture HD Pro and has wants to reinstall it - however he has thrown away the serial key. Does anyone know How we can get get a new code? Thanks, J Share this post Link to post Share on other sites
0 jerrydoyle 0 Report post Posted October 29, 2013 I have the same problem. I bought Roxio Creator 2012 on line but when I lost the Key Code I cannot reload my program. How do I get a new Key Code? Share this post Link to post Share on other sites
0 Guest Rox-Ralf Report post Posted October 29, 2013 Hi, My son has a Roxio Game Capture HD Pro and has wants to reinstall it - however he has thrown away the serial key. Does anyone know How we can get get a new code? Thanks, J I have the same problem. I bought Roxio Creator 2012 on line but when I lost the Key Code I cannot reload my program. How do I get a new Key Code? Pm me your name and email address so I can check our database if the serial key has been registered. Share this post Link to post Share on other sites
0 MrSmilingDeath 0 Report post Posted November 6, 2013 I, too, have this problem. Just got a better PC and my roxio is registered on my laptop. Need a new key for my PC. Share this post Link to post Share on other sites
0 Guest Rox-Ralf Report post Posted November 6, 2013 I, too, have this problem. Just got a better PC and my roxio is registered on my laptop. Need a new key for my PC. Pm me your name and email address so I can check our database if the serial key has been registered. Share this post Link to post Share on other sites
0 chaz47 1 Report post Posted November 12, 2013 I need a new cd key. i bought mine off ebay i have everything but the cd key. I really want to start making videos 1 Share this post Link to post Share on other sites
0 cdanteek 219 Report post Posted November 12, 2013 (edited) I need a new cd key. i bought mine off ebay i have everything but the cd key. I really want to start making videos If you bought a Roxio product off of eBay and didn't get the CD Key from the seller contact eBay and return it to the seller. Sorry, no one here can help you because you bought it off of eBay. Buy your Roxio products from a authorized Roxio seller! Edited November 12, 2013 by cdanteek 1 Share this post Link to post Share on other sites
0 DcyphaTSClan 0 Report post Posted December 21, 2013 I need a new passkey because i recently brought it of a woman off eBay and it came, i installed it and it said i needed a CD CODE, i looked on the back of the cd cover and it had been rubbed off, what do i do? please send me a new passkey ill give you my eBay account information if i really have to? Share this post Link to post Share on other sites
0 myguggi 131 Report post Posted December 21, 2013 I need a new passkey because i recently brought it of a woman off eBay and it came, i installed it and it said i needed a CD CODE, i looked on the back of the cd cover and it had been rubbed off, what do i do? please send me a new passkey ill give you my eBay account information if i really have to? Go back to eBay and get the key code from the person you bought it from. Buying second hand software from eBay or similar sites is a "crap shoot". Any way we can't give you any key code since this is not Roxiio. You got ripped off - did you not read post #7? Share this post Link to post Share on other sites
0 noahmadmon2244 0 Report post Posted September 9, 2014 I need to reinstal the software as well because of a large number of crashes. My serial key is lost too, could you get me a new one please? Share this post Link to post Share on other sites
0 cdanteek 219 Report post Posted September 9, 2014 I need to reinstal the software as well because of a large number of crashes. My serial key is lost too, could you get me a new one please? Read post #5 in this thread and follow the instructions! Share this post Link to post Share on other sites
0 Atrain 0 Report post Posted September 12, 2014 I have my product registered on your site. however when I try to use my code in a new install on my laptop but it says my code is invalid. This is very frustrated because I paid for this and It has worked literally every other install ive done. Share this post Link to post Share on other sites
0 cdanteek 219 Report post Posted September 12, 2014 I have my product registered on your site. however when I try to use my code in a new install on my laptop but it says my code is invalid. This is very frustrated because I paid for this and It has worked literally every other install ive done. Can't you read and follow the directions in post #11 to contact Rox-Ralf? He is the only one here that can help you! Share this post Link to post Share on other sites
0 Brendan Reynolds 0 Report post Posted September 13, 2014 I also lost my code, how would I go about retrieving it Share this post Link to post Share on other sites
0 cdanteek 219 Report post Posted September 13, 2014 I also lost my code, how would I go about retrieving it If you registered the software on the Roxio site go there sign in to my account and it will show the CD-Key. If not? Can't you read and follow the directions in post #11 to contact Rox-Ralf? He is the only one here that can help you! Share this post Link to post Share on other sites
0 Jim_Hardin 418 Report post Posted September 13, 2014 Nobody can read??? How do they type??? Share this post Link to post Share on other sites
0 grandpabruce 87 Report post Posted September 13, 2014 Nobody can read??? How do they type??? They can read text-speak. Share this post Link to post Share on other sites
0 vivmor 0 Report post Posted December 29, 2014 A friend bought the Roxio GameCap HD Pro (new) off Amazon whilst in the States for my son as a Christmas present. He chucked the packaging (his suitcase was full), unfortunately he didn't see the cd or guide. We are in South Africa and clearly have a problem. Will proof or purchase from Amazon help our case for a download link? Share this post Link to post Share on other sites
0 cdanteek 219 Report post Posted December 29, 2014 PM, Personnel message Rox-Ralf explain your case in detail, he is your best bet for help. He lives in a different time zone than this forum and it's Christmas/New Years Holiday. He may not be back until thursday next week, be patient. Share this post Link to post Share on other sites
Hi,
My son has a Roxio Game Capture HD Pro and has wants to reinstall it - however he has thrown away the serial key. Does anyone know How we can get get a new code?
Thanks,
J
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