outerbank Posted November 3, 2013 Report Share Posted November 3, 2013 During this past week at various times the following message has appeared while trying to log onto Google. Consequently, access to Google could not be gained. "There is a problem with this website's security certificate. The security certificate presented by this website was issued for a different website address." There also appeared a message with options to either continue with risks, etc. Have followed suggestions from various websites for solving this problem. None seem to work. Here's what has been done thus far. The computer has been scanned for viruses. None found. Microsoft's malicious software scan has been done. Nothing found. Have gone into IE8 Tools>Internet Options>Advanced Tab, scrolled to the Security Section and unchecked "Server Certificate Revocation box as suggested by several comments on various websites. Yesterday, the problem did not occur even after clicking into and out of Google several and various times. I've noticed in the past that a couple of other websites would not open, two that I don't go to very often. A message appeared that indicated my explorer (IE8) is out of date and that my explorer should be updated to IE9. Could using IE8 be a contributing factor to the Google issue? I recall that the Beta version of IE9 caused problems. Is it safe/advisable to update to IE9? Are there any conflicts with Roxio Creator 2011, Special Edition and using IE9? Thanks for any help/suggestions. Link to comment Share on other sites More sharing options...
REDWAGON Posted November 3, 2013 Report Share Posted November 3, 2013 Suggestion---Yes--Update to IE9 or better yet update to IE10. Link to comment Share on other sites More sharing options...
grandpabruce Posted November 3, 2013 Report Share Posted November 3, 2013 During this past week at various times the following message has appeared while trying to log onto Google. Consequently, access to Google could not be gained. "There is a problem with this website's security certificate. The security certificate presented by this website was issued for a different website address." There also appeared a message with options to either continue with risks, etc. Have followed suggestions from various websites for solving this problem. None seem to work. Here's what has been done thus far. The computer has been scanned for viruses. None found. Microsoft's malicious software scan has been done. Nothing found. Have gone into IE8 Tools>Internet Options>Advanced Tab, scrolled to the Security Section and unchecked "Server Certificate Revocation box as suggested by several comments on various websites. Yesterday, the problem did not occur even after clicking into and out of Google several and various times. I've noticed in the past that a couple of other websites would not open, two that I don't go to very often. A message appeared that indicated my explorer (IE8) is out of date and that my explorer should be updated to IE9. Could using IE8 be a contributing factor to the Google issue? I recall that the Beta version of IE9 caused problems. Is it safe/advisable to update to IE9? Are there any conflicts with Roxio Creator 2011, Special Edition and using IE9? Thanks for any help/suggestions. Before you upgrade the IE, check to make sure the time and date, especially the year, is correct on your computer. Link to comment Share on other sites More sharing options...
outerbank Posted November 3, 2013 Author Report Share Posted November 3, 2013 Yeah, I did confirm that the computer's date, time and time zone were correct. So the consensus is that using IE8 is the reason for the security certificate problem? It doesn't quite make sense that this is the reason, and here's why. Thus far today, I've been able to get to Google's website without any problem. I will, however, upgrade to IE9 as suggested. Presumably, since no one indicated there will be a compatibility problem between IE9 and Roxio Creator 2011, it should be okay to do the upgrade. Link to comment Share on other sites More sharing options...
REDWAGON Posted November 3, 2013 Report Share Posted November 3, 2013 Yeah, I did confirm that the computer's date, time and time zone were correct. So the consensus is that using IE8 is the reason for the security certificate problem? It doesn't quite make sense that this is the reason, and here's why. Thus far today, I've been able to get to Google's website without any problem. I will, however, upgrade to IE9 as suggested. Presumably, since no one indicated there will be a compatibility problem between IE9 and Roxio Creator 2011, it should be okay to do the upgrade. Great---Let us know how things worked out. Link to comment Share on other sites More sharing options...
outerbank Posted December 17, 2013 Author Report Share Posted December 17, 2013 Despite carrying all the recommendations, the problem with getting a certificate error when attempting to open Google has continued to occur. It is not a regular occurrence, but sporadic. This most recent event (today), happened when using the laptop with WIN 7 pro as its OS and IE11. Was able to specifically determine from the search box why it was being re-directed. It was apparently caused by Apple's icloud. After clicking on the down arrow that accompanies the dull red box adjacent to the search box showing http://google.com, a drop down box opens which allows viewing the certificate that was the cause of the re-direct. In this instance, *.icloud.com appears. Doing a search of this on the web reveals that this is not an uncommon occurrence. The solution seems to be to turn off icloud on all iphones and ipads. I don't use a iphone, but do have a ipad. Have disconnected the ipad from icloud. We'll see what happens going forward. Anyone else experienced this problem? Link to comment Share on other sites More sharing options...
REDWAGON Posted December 17, 2013 Report Share Posted December 17, 2013 I have an iPAD2 and iPhone 5 and so far have not had this problem. Link to comment Share on other sites More sharing options...
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