XEliteX101 Posted November 10, 2013 Report Share Posted November 10, 2013 Been having problems with my game cap with it saying no signal and stuff so I uninstalled it to fix it tried reinstalling it and it says. Quote Link to comment Share on other sites More sharing options...
0 grandpabruce Posted November 10, 2013 Report Share Posted November 10, 2013 Well, don't feel bad. My boomerang won't come back. I would gather that you didn't look at the pinned posts above. Here's one that will help folks here help you, once you post the log file. http://forums.support.roxio.com/topic/84818-finding-and-posting-install-logs/ Quote Link to comment Share on other sites More sharing options...
0 XEliteX101 Posted November 10, 2013 Author Report Share Posted November 10, 2013 It says I am not permitted to upload the file Quote Link to comment Share on other sites More sharing options...
0 XEliteX101 Posted November 10, 2013 Author Report Share Posted November 10, 2013 Also I just got this, when I try to update is there something wrong with my pc?? Quote Link to comment Share on other sites More sharing options...
0 Jim_Hardin Posted November 10, 2013 Report Share Posted November 10, 2013 Got to have the file... posting info HERE Quote Link to comment Share on other sites More sharing options...
0 XEliteX101 Posted November 10, 2013 Author Report Share Posted November 10, 2013 New folder.zip Quote Link to comment Share on other sites More sharing options...
0 Jim_Hardin Posted November 11, 2013 Report Share Posted November 11, 2013 Bingo! This is extensive, but it will do the trick.. Unplug your RGC Device and put it aside until you are completely finished. Download and install the Revo Uninstaller. Then run it in Moderate Mode to remove any traces of Roxio. Create a New User Account with Administrator Privileges. Turn OFF any A/V & Firewall. Reboot and log on to that new account. Copy your entire disc to a new folder on your HDD. In that new folder, right click on Setup.exe and select Properties. Under the Compatibility tab, make sure nothing is checked! Right click Setup.exe and select Open. Allow it to Check for Updates (this is for Roxio not Windows) Use the Default Locations! Quote Link to comment Share on other sites More sharing options...
0 XEliteX101 Posted November 14, 2013 Author Report Share Posted November 14, 2013 I followed everything but it didn't work, I wont have to but a new one will I ?? Quote Link to comment Share on other sites More sharing options...
0 Jim_Hardin Posted November 14, 2013 Report Share Posted November 14, 2013 No you won't have to buy a new one, just Format C:\... The only reason it won't install is because of something wrong with your PC/OS. Keep in mind that it worked before, so something after that has caused it not to work. Quote Link to comment Share on other sites More sharing options...
0 XEliteX101 Posted November 15, 2013 Author Report Share Posted November 15, 2013 im not sure what it could be though Quote Link to comment Share on other sites More sharing options...
0 Jim_Hardin Posted November 15, 2013 Report Share Posted November 15, 2013 If it were mine, I would slap another HDD in there - format it and install a clean OS then Roxio. At that point I would know where to go from there Quote Link to comment Share on other sites More sharing options...
0 XEliteX101 Posted November 15, 2013 Author Report Share Posted November 15, 2013 so I have to get a new hard drive and buy a new operating system? Quote Link to comment Share on other sites More sharing options...
0 Jim_Hardin Posted November 15, 2013 Report Share Posted November 15, 2013 so I have to get a new hard drive and buy a new operating system? You might be better off getting someone to help you with this. I don't think I can be of anymore use to you Quote Link to comment Share on other sites More sharing options...
0 XEliteX101 Posted November 16, 2013 Author Report Share Posted November 16, 2013 That's a shame wish it would just work like it used to Quote Link to comment Share on other sites More sharing options...
0 XEliteX101 Posted November 17, 2013 Author Report Share Posted November 17, 2013 your sure there is nothing else? Quote Link to comment Share on other sites More sharing options...
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XEliteX101
Been having problems with my game cap with it saying no signal and stuff so I uninstalled it to fix it tried reinstalling it and it says.
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