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Knighthunter2xk

Lost Software Installation Disk And Have No Support Code. Please Help!

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Hello everyone on this discussion page and everyone in roxio, I have a serious issue and I need a Guru to help me out (or anyone on that matter)

 

A group and I are creating a film on Xbox Live, and we use a Roxio Game Capture Card to record it with. Since our laptop had gone into repair, it came out with a bigger issue than we thought. Apparently, there were so many viruses in the computer that it actually crashed the hard drive, meaning everything had to be wiped; and in the process, removing the Roxio Game Capture software.

 

We have spent about a week looking for the installation disk, but we have had no luck.

 

So I am asking Roxio if they could help me in any way possible to get the software back. Please?

 

Also, just a few notices

 

1) We have no support code

2) The disk is lost

3) We would be happy if Roxio or a Guru can contact us on here and send us a link to a software download. We will do anything they ask (I.e. Send a pic of the product etc.)

 

Thank you and I hope to hear from you ASAP as filming starts this week

 

Thanks

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Ok, thank you. Will he be able to sort out my problem? Does he work with Roxio?

 

Yes, he works for Roxio. He should be able to help you.

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Ok, thank you very much. I shall post a link on here when the film is done :) Do you know the waiting time for him to reply? And how does the software retrieval work?

 

He lives in the Philippines, so who knows. He could be online soon.

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