Computer Freezing At Startup Of Capture

[Chi Ongaku]

I have the Roxio Game Capture standard (considering i have a standard TV,) And havent used it in several days, and when I started it up, It froze my computer. I uninstalled it, Reinstalled it, and am having the same problem. To make sure my Game capture was working, I opened up amarectv and it worked fine. Have any of you experienced computer crashes/freezes when opening the software? I can open up the general software, but when i open up capture, It freezes up.

[Chi Ongaku]

Update, when i unplug the Game capture USB, it works fine. I'll get a service update again, see if that helps

[Chi Ongaku]

Another update, when i plug the USB in and start it up, it fails to work.