Balmung Posted November 24, 2013 Report Share Posted November 24, 2013 I have been reading a few posts on how to fix this but I am still unsure of whats going on. I attached my log file. maybe someone can help me out. LogFile 13-11-24 15-55.zip Link to comment Share on other sites More sharing options...
Jim_Hardin Posted November 25, 2013 Report Share Posted November 25, 2013 This is extensive, but it what I suggest... Unplug your RGC Device and put it aside until you are completely finished. Download and install the Revo Uninstaller. Then run it in Moderate Mode to remove any traces of Roxio. Create a New User Account with Administrator Privileges. Turn OFF any A/V & Firewall. Reboot and log on to that new account. Copy your entire disc to a new folder on your HDD. In that new folder, right click on Setup.exe and select Properties. Under the Compatibility tab, make sure nothing is checked! Right click Setup.exe and select Open. Allow it to Check for Updates (this is for Roxio not Windows) Use the Default Locations! Link to comment Share on other sites More sharing options...
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Balmung
I have been reading a few posts on how to fix this but I am still unsure of whats going on. I attached my log file. maybe someone can help me out.
LogFile 13-11-24 15-55.zip
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