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Program "stop Responding" And Closes When Trying To Burn


treecem
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You need to do a Proper Repair:

 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

Unplug your Roxio Capture Device and put it aside until you are completely finished.

 

Now insert your Roxio Disc.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where
Repair
is offered, choose that!

 

When the Repair competes, turn your AV & Firewall back on and reboot.

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Jim, I disabled my Firewall, turned AV off, unplugged the Roxio device, and went through the repair process. Rebooted the computer and tried to burn the DVD again. Roxio VHS to DVD 3 plus did an adjust on the trim points and then went to a not responding error and came back with a debug or close program option. I have a Toshiba Laptop I7 core processor, 8 G memory, running Windows 7 64bit, Nvidia display card.

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