"roxio Game Capture Hd Pro Wizard Has Been Interupted"

[XEliteX101]

Ok so I made a forum before about my RGC not installing and it was interrupted. When I installed the new version of DirectX9 it got further through installation than before but it stops on "File: C:\Config.Msi\a298b3.rbf" or maybe a little past that I just wanted to know if there was ANYTHING possible to fix this my windows is up to date aswell

Log Files.zip

[Jim_Hardin]

This is extensive, but it what you need to do to make it work...

 

Unplug your RGC Device and put it aside until you are completely finished.

 

Download and install the

Revo

Uninstaller. Then run it in

Moderate Mode

to remove any traces of Roxio.

 

Create a New User Account with Administrator Privileges.

 

Turn OFF any A/V & Firewall.

 

Reboot and log on to that new account.

 

Copy your entire disc to a new folder on your HDD.

 

In that new folder, right click on Setup.exe and select Properties.

 

Under the Compatibility tab, make sure

nothing

is checked!

 

Right click Setup.exe and select Open.

 

Allow it to Check for Updates (this is for Roxio not Windows)

 

Use the Default Locations!

[XEliteX101]

I have tried this before but shall I try it again

[Jim_Hardin]

It is the ONLY cure for that, that I have seen...

 

Next step is Format C:\

[XEliteX101]

I honestly tried all that and it still came up with the same message

[XEliteX101]

So I decided to give up trying everything to install the Roxio disc on my PC because it just keeps coming up with Roxio Wizard Has Been Interrupted so I download a different software called Arcsoft Total Extreme anyway no the Roxio isn't even being recognised comes up as transcoder http://gyazo.com/45a4a8881232a3f5b61f78d58aa3b27d any ideas? I looed at other form and tried eveything they said but still no success

[cdanteek]

So I decided to give up trying everything to install the Roxio disc on my PC because it just keeps coming up with Roxio Wizard Has Been Interrupted so I download a different software called Arcsoft Total Extreme anyway no the Roxio isn't even being recognised comes up as transcoder http://gyazo.com/45a...61f78d58aa3b27d any ideas? I looed at other form and tried eveything they said but still no success

 

It comes up as transcoder because you plugged in the Roxio USB device before installing the disc software first. The disc has the correct driver, windows assigned the generic transcoder driver in other devices!

 

With it plugged in go into device manager and right click on transcoder and click uninstall. Unplug the Roxio USB device and reboot the PC. Leave the device unplugged and install the Roxio Software Disc, when finished reboot the PC, now open device manager and expand sound video and game controllers, and plugin the Roxio USB Device. Now what shows and where?

[Jim_Hardin]

cd's assessment and suggestion are correct.

 

Let us know how that works out for you

 

And just so you know, most capture cards and devices are proprietary and will not work with any other software Roxio's is one of them as well...

 

Actually the RGC Device won't even work with any of thier other capture software

[XEliteX101]

but I don't get how I can install the drivers when it comes up saying the installation has been interrupted

[Jim_Hardin]

You must delete the Transcoder entry!!!

 

Then follow the steps I laid out in Post #2

[XEliteX101]

I followed everything you said but still no difference it comes up saying "Roxio Game Capture HD Pro Wizard Has Been Interrupted" is it my pc? because I updated everything in the windows update ??

[Jim_Hardin]

Don't know what to tell you...

[XEliteX101]

ok, but there is nothing at all I can do ?