Installation On Windows 8 Fails Every Time

[VortexSuit]

Windows 8 64 bit, fully updated. Purchased the download version of version 3 Plus some time ago. Relevant error code from the installation:

 

12/07/13 12:30:41 - Updating install progress: 2 / 6, (null)

12/07/13 12:30:41 - Action InstallActions.DIRECTX_NOV07.INSTALLDIRECTX_WEB failed with exit code -9.

12/07/13 12:30:41 - Installation failed with error code -9

 

 

Any help would be greatly appreciated.

[Jim_Hardin]

You will most likely need to install DirectX 9 manually.

 

Go to Microsoft's site and search for the download and instructions there

[VortexSuit]

I've messed with various directx installers, updaters, even the install log shows I have up to date DIrectx 9, 10, & 11 installed. I think I just need a way to force the installer to bypass trying to install that directx installer.

[VortexSuit]

Okay, I downloaded a direct x redist file and renamed it to replace the old file and that got me past that part. Now, I get an error 1603 during the step that installs the main app. Digging through that log file gives me Error 1335 mentioning Data1.cab being corrupt. Is there some method for me to redownload the file from Roxio given my valid key?

[sknis]

Go here and read this.

 

Make sure you make a copy on a disc or thumbdrive just in case.