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Roxio Will Not Open, Keep Getting Error Message


Louis A.
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When I click on 'Roxio Creator 2012" icon on main screen, the program will not open and a dialogue box opens:

 

"Roxio Creator has stopped working

 

Windows is collecting more information about this problem.

 

This might take several minutes"

 

This happens each and every time I click on the icon.

 

I removed Roxio 2012 from computer, and reloaded with the same results.

 

How do correct this problem?

 

Louis

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When I click on 'Roxio Creator 2012" icon on main screen, the program will not open and a dialogue box opens:

 

"Roxio Creator has stopped working

 

Windows is collecting more information about this problem.

 

This might take several minutes"

 

This happens each and every time I click on the icon.

 

I removed Roxio 2012 from computer, and reloaded with the same results.

 

How do correct this problem?

 

Louis

 

For a start list your system specs. Did you install with anti-virus disabled?

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