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When I Click On Edit, Nothing Happens - Split

Luís Leite


Hi all,

I just bought my Roxio GameCapture HD PRO.

I installed the software provided on the CD.

I applied the update from Roxio Game Capture HD PRO - Service Pack 1.1 successfully.

I did my 1st capture successfully.

When I click to edit the newly captured video nothing happens.

What is wrong ?


My setup is a notebook MSI GT-660 Gamer Edition

Specefications: (details at http://www.msi.com/p...#/?div=Overview)

CPU Intel® Core™ i7 Processor

OS Genuine Windows® 7 Home Premium

Chipset Intel® PM55

Memory 8GB DDR3 1066MHz

LCD Size 16" HD 1366*768 TFT-LCD Display (LED Backlight) 15.6" FHD 1920*1080 TFT-LCD Display (LED Backlight)

Graphics NVIDIA® Geforce GTX 285M

Graphics VRAM GDDR3 1GB

HDD 500 GB 2.5" SATA

Optical Drive Super-Multi/Blu-Ray

Audio 2 HD Speakers+1 Subwoofer

Webcam HD Webcam

Card Reader XD/SD/MMC/MS

LAN 10/100/1000 - Wireless LAN 802.11b/g/n


D-Sub (VGA)


1 USB 2.0 port

2 USB 3.0 port


1 Mic-in/Headphone-out

1/1 Line-in

1 Express Card

1 Keyboard 103 keys

1 AC Adapter 150W

Battery 9 cells

Dimension 395.6 (W) x 267.3 (D) x 47.5~55.2 (H) mm

Weight (KG) 3.5

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1 answer to this question

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First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.


Unplug your RGC Device and put it aside until you are completely finished.


Now insert your Roxio Disc.


Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)


When you reach the screen where
is offered, choose that!


When the Repair competes, turn your AV & Firewall back on and reboot.

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