No Sound Or Picture When Editing To Create Blu-Ray

[tented]

I'm using Toast Titanium 11.1 to create Blu-Ray discs.

 

I added .mkv files, but when I click on edit, and the separate edit video window pops up, there is no video or sound when I play the file. (I'm trying to add chapter marks.)

 

I created another disc yesterday, also using an .mkv file, which worked, so I know it can be done, and has worked previously.

 

Any idea why there would be no image or sound?

 

Are there certain resolutions or bitrates which don't work, for example?

 

Thanks!

[tented]

Also, I know the files are OK, because I can get them to play using other software (Mac Blu-ray Player 2.9.5.1442). So I know the audio and video are there, and play correctly otherwise.

[tsantee]

I don't know why it didn't appear in the editor. It makes me wonder if that video will get properly encoded when making the Blu-ray disc. I'd approach this either of two ways. One is to use the player that works and write down the times you want for the chapters. Then enter those in Toast. The other is to wait to do the chapter marks. Instead choose Save as Disc Image so that Toast does its encoding. Then mount the disc image and add that video to the Toast window. Toast should handle it okay in the editor. If Toast doesn't accept the video control click on the BDMV file in the Finder and choose Show package contents so you can drill down and get the .m2ts file.

 

If you haven't noticed, there is a Toast 11.2 update available.

[tented]

Thanks for the reply.

 

After playing around with the files for a bit, I'm pretty sure they're damaged, but I don't know what's wrong. In other words, the problem isn't Toast. I've tried importing other files since posting my message, and they're working fine.

 

Also, I did the "check for updates", but it came back saying 11.1 is the latest version. Not sure what that means ...

[tented]

I figured out what needed to be done to fix the files. In case this happens to others, I'll report what I did.

 

I downloaded the free software MKVToolnix, then extracted the video and audio, and re-muxed with the same software. It creates duplicate files, but essentially, this process "cleaned" the damaged MKV files, because when I imported them into Toast again, they worked fine.

 

Hope this helps others!

[tsantee]

Glad you found a solution. The Software Updates page says it is 11.1 but it is actually 11.2 when you download it.