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No Preview On Software, No Signal On Pc Or Tv


Vinrus
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Hi,

 

I just bought the gamecap hd pro, I´ve been trying to get it work all day to detect signal from the xbox 360 with no success

 

I've tried to set the resolution at various modes, but in this particular attempt I used 720p to play it safe

post-116711-0-69278300-1388012075_thumb.jpg

 

The device is connected to the xbox and the tv, and the pc via usb

post-116711-0-45544200-1388012099_thumb.jpg

 

 

The application doesn't see any signal from the device

 

post-116711-0-34139700-1388012119_thumb.png

 

I've verified that both cables are working connecting each of them from the xbox directly to the TV.

 

 

Reading the forums for other with issues with the device, I thought about checking the device manager, but everything looks correct

post-116711-0-24015800-1388012112_thumb.png

 

 

checked for software updates but there are no (which makes sense, because it downloaded some updates during installation)

post-116711-0-00263300-1388012124_thumb.png

 

 

I'm not sure what to do next to help diagnose the problem. Any suggestions? Already tried to send a support request but corel support is offline until 27th december

post-116711-0-19668700-1388011910_thumb.jpg

post-116711-0-73312700-1388011928_thumb.jpg

post-116711-0-39795600-1388011932_thumb.png

post-116711-0-38387700-1388011941_thumb.png

post-116711-0-51121000-1388011952_thumb.png

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