What Can I Do?

[Diego134 0]

I purchased a Roxio Game Capture card a while ago and noticed that the color was changed. I made sure everything was correct and still the color was messed up. I beleived my TV had a broken component cable input and recently purchased a new TV. I plug it all into the new TV and see that the Roxio came broken the whole time.. What can I do?? I still have the CD and everything. Can I send it to Roxio and recieve a new one or get it refurbrished??

 

Things Iv'e Tried:

Buying new component cables for Xbox

Buying new TV

Buying new cables component cables

 

What I know:

The Blue Component Input in the Roxio is broken

 

PLEASE HELP ASAP!!

Edited December 26, 2013 by Diego134

[grandpabruce 87]

I purchased a Roxio Game Capture card a while ago and noticed that the color was changed. I made sure everything was correct and still the color was messed up. I beleived my TV had a broken component cable input and recently purchased a new TV. I plug it all into the new TV and see that the Roxio came broken the whole time.. What can I do?? I still have the CD and everything. Can I send it to Roxio and recieve a new one or get it refurbrished??

 

Things Iv'e Tried:

Buying new component cables for Xbox

Buying new TV

Buying new cables component cables

 

What I know:

The Blue Component Input in the Roxio is broken

 

PLEASE HELP ASAP!!

 

Contact Roxio, directly. This is a users forum.

[Diego134 0]

how do i contact Roxio directly??

[grandpabruce 87]

how do i contact Roxio directly??

 

Click on the Support tab, at the top of the screen, then click on Support Home.